August 2015 Edition
“Customer experience is the next competitive battleground. It’s where business is going to be won or lost.”
– Tom Knighton
Viirt is creating a one of a kind experience for homeowners – building relationships with real people who appreciate that they’re not just another job to check off our list. Our processes focus on educating, listening, and providing the best homeowner experience we possibly can. If we can keep our homeowners happy, and put a nice roof over their head to top it off, then we have succeeded in our company’s mission. Thank you to all of our Viirt homeowners for making our job easy. We will continue to fight for the win on the battleground of customer experience.
– Mandy Gray, Viirt President