Viirt Blog

The Homeowner Experience

August 2015 Edition “Customer experience is the next competitive battleground. It’s where business is going to be won or lost.”                 – Tom Knighton Viirt is creating a one of a kind experience for homeowners – building relationships with real people who appreciate that they’re not just another job to check off our list. Our processes focus […] Read Full Article

Why Viirt?

“To be persuasive, we must be believable; to be believable, we must be credible; to be credible, we must be truthful.”  -Edward R. Murrow Credibility and trust are two qualities we understand are crucial for homeowners when selecting any home service provider. For many, this comes in the form of a referral from a friend or […] Read Full Article

Why the Roofing Industry is Broken

If you can’t communicate and get your ideas across you’re giving up your potential. ~Warren Buffet A knock on the door with a sales pitch paired with high pressure calls, then silence once you sign a contract – the traditional roofing model pushes a homeowner to buy with little communication to follow. While the owner/contractor […] Read Full Article

Livin’ the OC Dream!

This past week we had the pleasure of touring the Owens Corning manufacturing plant in Portland, Oregon. A leader among asphalt shingle manufacturers and the world’s largest fiberglass manufacturer, Owens Corning is commonly recognized by their mascot, the Pink Panther. As this was my first experience touring a shingle manufacturing plant, I was looking forward […] Read Full Article

I Got My Free, Initial Roofing Estimate…Now What?

While our online roofing estimator tool is able to provide an initial bid typically within 5% accuracy of your final price, we want to be able to guarantee your price before installation day. After you have visited our site and received your initial estimate, the next step in our process is to schedule and complete […] Read Full Article

What to Expect on Installation Day

The most important and anticipated step in our process, Installation Day is the culmination of all previous steps. The specific day outlined to take the old roofing materials off and put the new materials on, we want this process to be stress-free for our homeowners. Setting proper expectations and bringing transparency to our procedure is […] Read Full Article

We Don’t Pay the Contractor, Until You’re Happy

We empathize with the difficulty homeowners face when making a large purchase decision that fits their budget, timeline, and home needs. In order to drive valued workmanship up while simultaneously driving down the costs to the homeowner, Viirt uses a simple, one time payment schedule to ensure both quality and lowered liability. Bringing savings and […] Read Full Article