Viirt Blog

The Homeowner Experience

September 2015 Edition “If you do build a great experience, customers tell each other about that. Word of mouth is very powerful”                 – Jeff Bezos, Amazon CEO Viirt is creating a one of a kind experience for homeowners; building relationships with real people who appreciate that they’re not just another job to check off our list. Our […] Read Full Article

The Homeowner Experience

August 2015 Edition “Customer experience is the next competitive battleground. It’s where business is going to be won or lost.”                 – Tom Knighton Viirt is creating a one of a kind experience for homeowners – building relationships with real people who appreciate that they’re not just another job to check off our list. Our processes focus […] Read Full Article

And the Winner Is…

 “Success is finding satisfaction in giving a little more than you take.” -Christopher Reeve And the Winner Is… For the last four weeks, Viirt and Owens Corning® have teamed up to give away a free roof to one lucky homeowner in Clark County. To enter, homeowners simply tried out our Estimator Tool at Viirt.com, and […] Read Full Article

Why the Roofing Industry is Broken

If you can’t communicate and get your ideas across you’re giving up your potential. ~Warren Buffet A knock on the door with a sales pitch paired with high pressure calls, then silence once you sign a contract – the traditional roofing model pushes a homeowner to buy with little communication to follow. While the owner/contractor […] Read Full Article

Livin’ the OC Dream!

This past week we had the pleasure of touring the Owens Corning manufacturing plant in Portland, Oregon. A leader among asphalt shingle manufacturers and the world’s largest fiberglass manufacturer, Owens Corning is commonly recognized by their mascot, the Pink Panther. As this was my first experience touring a shingle manufacturing plant, I was looking forward […] Read Full Article

I Got My Free, Initial Roofing Estimate…Now What?

While our online roofing estimator tool is able to provide an initial bid typically within 5% accuracy of your final price, we want to be able to guarantee your price before installation day. After you have visited our site and received your initial estimate, the next step in our process is to schedule and complete […] Read Full Article

The Buying Experience: What to Expect from our Communication Processes

Step by step communication throughout the roof replacement process is one of the major differentiators homeowners experience while working with Viirt. Creating a buying experience where simplicity meets transparency, we deliver answers, education, and assistance that fulfills the needs of our homeowners. Keeping up with improving technological efficiencies, our consolidation of multiple communication platforms allows […] Read Full Article