Viirt Blog

The Homeowner Experience

August 2015 Edition “Customer experience is the next competitive battleground. It’s where business is going to be won or lost.”                 – Tom Knighton Viirt is creating a one of a kind experience for homeowners – building relationships with real people who appreciate that they’re not just another job to check off our list. Our processes focus […] Read Full Article

Why Viirt?

“To be persuasive, we must be believable; to be believable, we must be credible; to be credible, we must be truthful.”  -Edward R. Murrow Credibility and trust are two qualities we understand are crucial for homeowners when selecting any home service provider. For many, this comes in the form of a referral from a friend or […] Read Full Article

Why the Roofing Industry is Broken

If you can’t communicate and get your ideas across you’re giving up your potential. ~Warren Buffet A knock on the door with a sales pitch paired with high pressure calls, then silence once you sign a contract – the traditional roofing model pushes a homeowner to buy with little communication to follow. While the owner/contractor […] Read Full Article

The Buying Experience: What to Expect from our Communication Processes

Step by step communication throughout the roof replacement process is one of the major differentiators homeowners experience while working with Viirt. Creating a buying experience where simplicity meets transparency, we deliver answers, education, and assistance that fulfills the needs of our homeowners. Keeping up with improving technological efficiencies, our consolidation of multiple communication platforms allows […] Read Full Article

Transparency through Satellite Imagery

A lack of transparency results in distrust and a deep sense of insecurity. -Dalai Lama At Viirt, one of our primary objectives is to bring transparency to the roofing industry, and that starts with pricing. When you first arrive to the Viirt website, you will notice at the top of our page is an address […] Read Full Article